SHIPPING

Most orders will ship within 2 business days. Some ring sizes will ship in 5 business days.

 

RETURN POLICY

We offer a 30 day return policy on unworn pieces. To request a return label, please email customercare@phillipgavriel.com. Please include your order number, item you are returning,  and the details for the reason of your return. When your return is approved, you will receive a shipping label to mail your item back to us. The original label must be affixed to the piece.

 

JEWELRY CARE

All Phillip Gavriel pieces are crafted using precious metals and natural gemstones and diamonds. Please handle your pieces with care, and do not expose them to harsh or extreme heat, cold, humidity, chemicals, or perfumes. You silver pieces should be cleaned using a silver cloth and additionally you may use a bowl of warm water with mild dish soap and a soft brush. If you are unsure you may email us at customercare@phillipgavriel.com.

 

WARRANTY

All Phillip Gavriel pieces are guaranteed for 6 months. Exposure to extreme conditions such as water, chemicals, heat, or accidental damage will void the warranty.